Help with Noodle
Confirm before publishing: the support email address (placeholder below), the reply time you can honestly promise, and whether the sign-in and sync answers apply to the shipped build.
Contact us
Email support@noodlepractice.com. Tell us your iPhone model, your iOS version and what happened, and a screenshot helps. We read every message and reply as soon as we can.
Common questions
I cannot hear any sound
Check the ring/silent switch and your volume, and that no Bluetooth device has taken the audio. If it still fails, email us.
Will Noodle listen to my guitar?
No. Noodle does not use the microphone. Checks that involve playing are self-assessed.
I missed some days. Did I lose my plan?
No. A plan is a queue: your next session is always the first one you have not done, and nothing resets.
Where is my progress stored? Can I delete it?
On your iPhone. Deleting the app deletes it. See the privacy policy for the details, including the optional account.
Report a mistake in a lesson
Please tell us which lesson and what looks wrong. Corrections help us fix it.